Next Matter
Next Matter provides a workflow automation platform designed to streamline complex service tasks, particularly in customer service and compliance, utilizing both no-code and pro-code workflow builders. The platform features a visual dashboard for real-time monitoring and supports integration with various systems to improve operational efficiency.
- Industry: Generative AI Chatbot / AI Workflows
- Location: Berlin, Berlin, Germany
- Founded: 2018-01-01
- Total funding: 20000000
- Website: https://nextmatter.com
Product & Features
- Create custom workflows to automate and replace manual service operations without coding.
- Assign tasks to individuals, teams, or external partners with conditional assignment capabilities.
- Integrate various tools and systems using no-code automations and REST API integrations.
- Utilize a visual builder with drag-and-drop functionality to design complex workflows easily.
- Implement user-friendly portals and mobile apps to engage users and facilitate actions from anywhere.
- Automate collaboration with event-based triggers and pre-filled data references to enhance communication.
- Monitor service operations with live dashboards that track progress, deadlines, and key metrics.
- Ensure compliance with real-time reporting features, including version control and audit logs.
Notable Customers
- Swan
- b2venture
- Daizy
- Houst
- Trade Republic
- BlueYard Capital
- Aerones
- Branch Insurance
- TradeCore
- HelloFreshGO
- Home24 Outlet
- tink
Integration partners
- Adobe (Other)
- Airtable
- Asana
- BambooHR
- Basecamp
- Box
- Calendly
- Confluence
- DocuSign
- Dropbox
- Dynamics 365
- Figma
- Freshbooks
- Freshworks
- Front
- Gmail
- Google (Other)
- Google Calendar
- Google Docs
- Google Drive
- Google Sheets
- HubSpot
- Intercom
- Jira
- Klaviyo
- Linear
- Mailchimp
- Marketo
- Microsoft (Other)
- Microsoft Excel
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Frequently Asked Questions
What is Next Matter?
Next Matter provides a workflow automation platform designed to streamline complex service tasks, particularly in customer service and compliance, utilizing both no-code and pro-code workflow builders. The platform features a visual dashboard for real-time monitoring and supports integration with…
What does Next Matter do?
Create custom workflows to automate and replace manual service operations without coding. Assign tasks to individuals, teams, or external partners with conditional assignment capabilities. Integrate various tools and systems using no-code automations and REST API integrations.
Who are Next Matter's customers?
Next Matter's customers include Swan, b2venture, Daizy, Houst, Trade Republic, BlueYard Capital.
What category does Next Matter fall under?
Next Matter is a legal technology company in the Generative AI Chatbot / AI Workflows category.
Where is Next Matter based?
Next Matter is based in Berlin, Berlin, Germany.
When was Next Matter founded?
Next Matter was founded in 2018.