Upfirst

Upfirst provides an AI-driven virtual receptionist service that answers phone calls, manages inquiries, and collects pertinent information for businesses, operating continuously and supporting multiple languages. The technology integrates with customer relationship management systems to enhance operational efficiency and minimize staffing costs.

• Industry: Client Intake / BD
• Location: Miami, Florida, United States
• Founded: 2024-01-01
• Website: https://upfirst.ai

Product & Features

• Upfirst eliminates missed calls by providing a customizable virtual receptionist setup.
• It collects caller information and delivers details via email or SMS.
• The service automatically answers common customer questions about hours, services, and pricing.
• Users can book appointments directly into popular calendars like Google Calendar and Outlook.
• Upfirst utilizes AI voice technology for natural-sounding conversations and supports multiple languages.
• The system detects and automatically hangs up on spam calls to save time and costs.
• Calls are routed to the appropriate person or department without robotic phone trees.
• Upfirst integrates with CRMs and other tools through Zapier for seamless data transfer.

Notable Customers

• IBG Business
• East Side Sounds
• The Flossery
• The Davenport Firm
• Handyman Pro
• Karako Suits
• A.R.E. Louisiana
• AFL-CIO Community Services
• Willow Run
• Buddies Pet Daycare
• A Notch Above
• M. Solomon Casket Company
• ZPG Companies
• Village Hypnotherapy & Coaching
• JM's Hydro Wash
• Grolman LLP
• Freshet Systems
• Hearthstone Animal Clinic
• Black Tie Casino Events
• Nature's Designers

Recent News

• Automated Employee Callout Hotline (Live Call Example) (2026-07)
• How International Real Estate Company Ola Estate Answers Calls in 3 Languages With Upfirst (2026-07)

Integration partners

• Acuity Scheduling
• Calendly
• Clio
• Google Calendar
• Make
• Outlook
• Zapier

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