Smith.ai
Smith.ai provides 24/7 AI receptionists and live human agents for businesses, offering an intelligent workforce for front office operations. By combining AI technology with human assistance, Smith.ai efficiently handles call answering, qualifying leads, and converting inquiries round the clock. Trusted by growing firms and established enterprises, Smith.ai ensures that no call goes unanswered, optimizing customer interactions and maximizing lead generation. Their comprehensive services include AI empathy, lead intake, custom prompting, FAQ customization, live agent scheduling, and systems integration. Catering to industries such as law firms, home services, and IT, Smith.ai's innovative solutions streamline communication processes, reduce missed opportunities, and improve customer satisfaction. With a focus on seamless integration and personalized support, Smith.ai aims to revolutionize how businesses manage their front office tasks effectively.
- Category: Practice Management
- Website: https://smith.ai
Product & Features
- Provides 24/7 AI and live virtual receptionists for business call handling.
- Manages calls by qualifying leads and routing them based on urgency and availability.
- Customizes AI scripts and call flows to match specific business needs and brand voice.
- Automates urgent call triage, immediately escalating critical service requests to technicians.
- Integrates with over 7,000 CRM and field service management platforms.
- Delivers real-time call analytics, detailed summaries, and recordings via a client dashboard.
- Supports comprehensive call handling, including complex scheduling and payment processing.
Notable Customers
- AttorneySync
- K Bennett Law
- LifePlan Legal
- JLY Tax, LLC
- Birken Law
- Zillametrics
- Convert It Marketing
- Alloy Wealth Management
- BenGlassLaw
- CMIT Solutions
- Dallo Law
- Express Legal Funding
- Kimbrough Legal
- Nyman IP Law Firm
Founders & Team
- Aaron Lee — Co-Founder; Product Officer
Recent News
- Smith.ai Masters Shorts: Hayden Haskins on Rescuing Lost Leads with Intake Intelligence (2026-07)
- Smith.ai Masters Shorts: Legal Marketing in the Age of AI (2026-07)
Integration partners
Similar Companies
Frequently Asked Questions
What is Smith.ai?
Smith.ai provides 24/7 AI receptionists and live human agents for businesses, offering an intelligent workforce for front office operations. By combining AI technology with human assistance, Smith.ai efficiently handles call answering, qualifying leads, and converting inquiries round the clock.…
What does Smith.ai do?
Provides 24/7 AI and live virtual receptionists for business call handling. Manages calls by qualifying leads and routing them based on urgency and availability. Customizes AI scripts and call flows to match specific business needs and brand voice.
Who are Smith.ai's customers?
Smith.ai's customers include AttorneySync, K Bennett Law, LifePlan Legal, JLY Tax, LLC, Birken Law, Zillametrics.
Who founded Smith.ai?
Smith.ai was founded by Aaron Lee.
What category does Smith.ai fall under?
Smith.ai is a legal technology company in the Practice Management category.