My Customer Lens
MyCustomerLens offers a feedback intelligence platform that aggregates client feedback from various sources, providing real-time insights for professional service firms. The platform employs AI-driven text analysis to enhance decision-making throughout the customer journey.
- Category: Revenue Management
- Location: Glasgow, Glasgow City, United Kingdom
- Founded: 2017-03-01
- Total funding: 170000
- Website: https://mycustomerlens.com
Product & Features
- MyCustomerLens aggregates client feedback in one central location for streamlined access and analysis.
- The platform utilizes AI-driven text analysis to interpret unstructured feedback quickly and efficiently.
- It provides real-time insights that enhance decision-making agility for client-centric firms.
- Continuous client listening ensures firms receive ongoing feedback intelligence to stay relevant.
- Unified insights are benchmarked across the firm, promoting consistency in client experience.
- The solution helps firms save time and resources, enabling faster, informed decision-making.
Notable Customers
- Murgitroyd
Founders & Team
- Paul Roberts — Co-founder & CEO
- Mike Evans — Co-founder & CTO
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Frequently Asked Questions
What is My Customer Lens?
MyCustomerLens offers a feedback intelligence platform that aggregates client feedback from various sources, providing real-time insights for professional service firms. The platform employs AI-driven text analysis to enhance decision-making throughout the customer journey.
What does My Customer Lens do?
MyCustomerLens aggregates client feedback in one central location for streamlined access and analysis. The platform utilizes AI-driven text analysis to interpret unstructured feedback quickly and efficiently. It provides real-time insights that enhance decision-making agility for client-centric firms.
Who are My Customer Lens's customers?
My Customer Lens's customers include Murgitroyd.
Who founded My Customer Lens?
My Customer Lens was founded by Paul Roberts and Mike Evans.
What category does My Customer Lens fall under?
My Customer Lens is a legal technology company in the Revenue Management category.
Where is My Customer Lens based?
My Customer Lens is based in Glasgow, Glasgow City, United Kingdom.