Harriet
The product is an AI-driven assistant that automates HR processes and provides immediate support for employee inquiries, integrating with platforms like Slack, Google Chat, and Teams. It utilizes large language models to enhance interactions with HR systems while ensuring user privacy and compliance with security standards.
- Category: HR
- Location: London, London, City of, United Kingdom
- Founded: 2022-01-01
- Total funding: 1510545
- Website: https://hrharriet.com
Product & Features
- Harriet automates operations, reducing response times by up to 70% and eliminating knowledge silos.
- The platform offers enterprise-grade ticket management with intelligent routing and automated escalation workflows.
- It provides 24/7 AI-powered assistance across multiple communication platforms, ensuring uninterrupted support.
- Harriet integrates seamlessly with existing knowledge bases, delivering accurate, context-aware responses in real time.
- The system features automated SLA tracking and reporting, optimizing support operations and compliance.
- Users benefit from AI-driven insights for ticket trends and workload predictions, enhancing operational efficiency.
- The no-code workflow automation builder allows users to design complex workflows without technical expertise.
- Harriet supports multiple departments with customized workflows, enabling cross-functional collaboration and efficiency.
Integration partners
Similar Companies
Frequently Asked Questions
What is Harriet?
The product is an AI-driven assistant that automates HR processes and provides immediate support for employee inquiries, integrating with platforms like Slack, Google Chat, and Teams. It utilizes large language models to enhance interactions with HR systems while ensuring user privacy and…
What does Harriet do?
Harriet automates operations, reducing response times by up to 70% and eliminating knowledge silos. The platform offers enterprise-grade ticket management with intelligent routing and automated escalation workflows. It provides 24/7 AI-powered assistance across multiple communication platforms, ensuring uninterrupted support.
What category does Harriet fall under?
Harriet is a legal technology company in the (CBU) HR category.
Where is Harriet based?
Harriet is based in London, London, City of, United Kingdom.
When was Harriet founded?
Harriet was founded in 2022.